I was surprised when a potential client, the first time we met, introduced me to the restaurant manager who seated us by saying “she’s going to make me a better person.”

I was proud and humbled that he sensed I could help him based on what my friend and former client (who is now on his team) told him about my work.

But mostly, I was excited that he had such an inspiring intention…not just to be a better leader, but to be a better person.

I wanted to know more about him, his people, his goals and challenges.

The Challenges
As a C-level technology leader with more than 1,600 people in his group, he was frustrated that decisions were too often escalated to the top of the organization.

This wasted time and energy plus created delays in making decisions and solving problems for clients.

“Why Am I Here?”
He shared a story of being invited to a meeting in which it was quickly obvious that everyone in the room was in agreement. They didn’t need his input or another perspective.

He asked one question with many implications, “Why am I here?”

The Goals
This leader’s primary goal is to free up his time and his leaders’ time to focus on the future, their vision and strategy, and minimize firefighting.

He wants to do this by transforming their culture from a top/down approach of handing out work to be done to an inside/out coordination in which people and teams are empowered to solve problems and make decisions.

Ultimately, he wants to reduce the time needed to solve client problems from hours to minutes.

Additive Versus Exponential Impact
It takes a confident and courageous leader to choose empowering leaders and teams, to give them the freedom…and the accountability…to solve problems and make decisions.

The impact of empowerment is exponential rather than additive. The positive effects can ripple out across teams, cultures, organizations, customers, and stakeholders.

It can inspire engagement and creativity beyond what is possible when decisions are made at the top.

What’s Your Highest Leadership Potential?
What are your leadership intentions and goals for 2024?

What’s your plan to operationalize your goals?

What support do you and your team need?

How Inspiring Are Your Leadership Goals for 2024?
Are your goals inspiring enough to motivate you to action and sustain you through the inevitable challenges and distractions 2024 will bring?

To inspire your people and teams to grow into their potential?

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